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Navigate to your user profile page and select your user icon on the top right corner. From the dropdown, choose Billing, or choose Settings and then select the Billing tab.

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Plan details

The Plan details section summarizes your organization’s current plan, charges, limits, and usage.
  • For details and a list of users, click Manage users.
  • For details about usage, click View usage.
  • Amount of storage your organization uses, both free and paid. From here, you can purchase additional storage and manage storage that is currently in use. Learn more about storage settings.
From here, you can compare plans or talk to Sales.

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Plan usage

This section visually summarizes current usage and displays upcoming usage charges. For detailed insights into usage by month, click View usage on an individual tile. To export usage by calendar month, team, or project, click Export CSV. For questions about usage or billing, contact your AISE or Support.

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Usage alerts

Customizing usage alerts is not yet available in Multi-tenant Cloud.
Usage alerts notify organization and billing admins by email when your organization reaches 85% and 100% of your usage limit for the current billing period in a given category:
CategoryDescription
StorageTotal accumulated volume of your organization’s stored artifacts and run data, measured in GB.
Tracked hoursWall-clock training time during the billing period, measured in hours.
WeaveTotal volume of data ingestion during the billing period, measured in MB. Shown only if Weave is active in the deployment.
InferenceTotal input and output tokens used by Inference. See Inference Pricing. Shown only if Inference is active in the deployment.
TrainingToken-based inference and compute, measured in GPU/hour. See Serverless RL Pricing. Shown only if W&B Training is active in the deployment.
For organizations on the Enterprise plan, all Organization admins and Billing admins receive usage alerts. On the Pro plan, only the Billing admin receives usage alerts. Messages are sent from support@wandb.com. The thresholds are not configurable, but you can selectively turn off one or both alerts per category. An Organization admin or Billing admin can configure usage alerts for your organization:
  1. Click your user profile icon in the top right corner.
  2. In the Account section, click Usage & Alerts. Alternatively, click Settings, then click the Usage & Alerts tab.
  3. From the sidebar, select a category.
  4. Click Usage tab to view your organization’s usage and alert settings for that category.
  5. If desired, turn on or off the 85% usage alert or 100% usage alert for that category.
    If you turn off both usage alerts, no alerts will be sent for that category of usage.

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Spending alerts

Customizing spending alerts is not yet available in Multi-tenant Cloud.
In a given billing period, spending alerts notify organization and billing admins by email when your organization reaches one or more customizable spending thesholds expressed in USD. You can configure up to 5 unique spending alerts per category:
CategoryDescription
StorageCharges for your organization’s storage usage during the billing period. See Pricing.
Tracked hoursCharges for your organization’s training usage during the billing period. See Pricing.
WeaveCharges for your organizations’ Weave usage during the billing period. See Pricing. Shown only if Weave is active in the deployment.
InferenceCharges for your organization’s Inference usage during the billing period. See Inference Pricing. Shown only if Inference is active in the deployment.
TrainingCharges for your organization’s Serverless RL usage during the billing period. See Serverless RL Pricing. Shown only if W&B Training is active in the deployment.
Messages are sent from support@wandb.com. For organizations on the Enterprise plan:
  • All Organization admins and Billing admins receive spending alerts.
  • No spending alerts are configured by default.
On the Pro plan:
  • Only the Billing admin receives spending alerts.
  • By default, spending alerts are configured at $200, $450, $700, and $1000.

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View spending alerts

To view your organization’s spending alerts:
  1. Click your user profile icon in the top right corner.
  2. In the Account section, click Usage & Alerts. Alternatively, click Settings, then click the Usage & Alerts tab.
  3. From the sidebar, select a category.
  4. Initially, the Usage tab displays. To view spending alerts, click Spend alerts. All configured spending alerts for the category display.

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Add or delete a spending alert

To manage spending alerts:
  1. Click your user profile icon in the top right corner.
  2. In the Account section, click Usage & Alerts. Alternatively, click Settings, then click the Usage & Alerts tab.
  3. From the sidebar, select a category, such as Storage.
  4. To add an alert, click Add alert.
    1. Enter a threshold amount in USD.
    2. Click Create alert.
  5. To delete a spending alert, click the trash icon next to it.

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Payment methods

This section shows the payment methods on file for your organization. If you have not added a payment method, you will be prompted to do so when you upgrade your plan or add paid storage.

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Billing admin

This section shows the current billing admin. The billing admin is an organization admin, receives all billing-related emails, and can view and manage payment methods.
In W&B Dedicated Cloud, multiple users can be billing admins. In W&B Multi-tenant Cloud, only one user at a time can be the billing admin.
To change the billing admin or assign the role to additional users:
  1. Click Manage roles.
  2. Search for a user.
  3. Click the Billing admin field in that user’s row.
  4. Read the summary, then click Change billing user.

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Invoices

If you pay using a credit card, this section allows you to view monthly invoices.
  • For Enterprise accounts that pay via wire transfer, this section is blank. For questions, contact your account team.
  • If your organization incurs no charges, no invoice is generated.